The book "Quality Service" contains the rules of customer service in beauty salons and fitness centers. In a funny and original way, the author presents the key mistakes that employees of the beauty and fitness industry make. Each section has recommendations on how to correct your mistakes. The book is written in simple language, by a practitioner who improves the work of fitness and beauty clubs.
After reading the book, you will have the opportunity to make the service at your company a promise to your client that they will come back again.